The Drop-In Centre provides information and support to people affected by illness at the end of their life, at any stage of the illness. It provides a place for people to ask questions or discuss issues face-to-face in a safe and confidential setting. 

Proposed Opening Hours:

Monday and/or Friday: 9.30 am - 1.00 pm and 2.00 - 4.30 pm 
(The centre is closed on public holidays; on occasions it may also be closed for staff training so please call before making a special trip)

The Telephone Helpline (020 8967 5179/5267) is also staffed during opening hours. 
Out of hours and during busy periods, there is an answer phone so please leave a message and we will call you back.

Who may use the Drop-In Centre? 
Anyone may drop in to the centre (Patient/Carer). No referral is necessary.

What if I cannot get to the Drop-In Centre? 
There is a telephone helpline during opening hours. We can arrange transport in extreme cases.

A warm welcome awaits callers to the Drop-In Centre. As well as our friendly team of staff (both volunteers and health care professionals), you will also find a library of information and leaflets on all aspects of dying and surviving, as well as specialist staff to support your specific needs e.g. benefits advice, counselling or spiritual support.

If you’ve got a question or concern about any aspect of dying, managing your symptoms, social situation or the service, please drop in. We’re here to help. 

It is not necessary to make an appointment for this service. However, the Benefits Advisor is not in the centre every day so we recommend that you call the Telephone Helpline to check her availability before making a special trip.